Returns & Exchanges
At Alsip Nursery, we want you to be completely satisfied with your home and garden purchases. If you are not happy with your selection, items in original condition may be returned within 30 days of purchase with a valid receipt.
Verify Eligibility
Ensure your items are in their original packaging, unused, and accompanied by the original sales receipt or order confirmation.
Prepare Your Return
Pack the items securely and include all original tags, manuals, and accessories to ensure a smooth processing of your refund.
Choose Return Method
Bring your items directly to any Alsip Nursery retail location for an immediate exchange or refund, or contact our support team for mail-in instructions.
Receive Refund
Once your return is inspected and approved, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing