Frequently Asked Questions
Everything you need to know about shopping at Alsip Nursery
Does Alsip Nursery offer local delivery for large plants and trees?
Yes, we offer professional local delivery services for large trees, shrubs, and bulk landscaping materials within a specific radius of our store locations. Delivery fees are calculated based on your distance from the store.
What is the warranty policy on nursery stock?
We take pride in our plant quality. Most of our hardy trees and shrubs come with a one-year limited warranty, provided they were planted and cared for according to our guidelines. Please keep your receipt and the original plant tag for any claims.
Can I return indoor home decor or patio furniture?
Unused home decor and patio furniture in original condition can be returned within 30 days of purchase with a valid receipt. Special orders and clearance items are generally considered final sale.
Do you offer professional planting services?
Absolutely. Our expert planting crew can install your new trees and shrubs to ensure they get the best start in your landscape. Please contact our nursery department for a quote and scheduling.
How do I care for my plants after I get them home?
Every plant has unique needs. We provide detailed care instruction sheets at the time of purchase, and our website features a comprehensive plant library with watering, sunlight, and pruning tips for various species.
What payment methods do you accept online and in-store?
We accept all major credit cards (Visa, Mastercard, American Express, and Discover), Apple Pay, and Alsip Nursery gift cards. For in-store purchases, we also accept cash and personal checks with valid identification.